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Privacy Policy

Last updated October 11, 2026

This explains what Smith & Sons Co does with the information you give us through this website or over the phone.

What we collect

When you fill in a form on this site or call the number on it, we collect the details you give us — typically your name, phone number, email address and a description of the work you need. We do not ask for payment details through this website.

Why we collect it

We use your details for one thing: to get back to you about the work you enquired about, and to carry it out if you go ahead. We do not sell your information to anyone.

Who else sees it

Only Smith & Sons Co and the people working on your job. We may share details with a supplier if your job needs a part ordered, and with anyone we are legally required to.

How long we keep it

We keep enquiry and job records for as long as we need them to do the work, honour any guarantee on it and meet our tax and legal obligations. After that they are deleted.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Call 817-555-0142 and we will sort it out.

This website

This site may store small files in your browser to remember your preferences. It does not require you to sign in and it does not build an advertising profile of you.